How to Use GoHighLevel Support Chat11 min read

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How to Use GoHighLevel Support Chat to Generate Leads For Your Website

HighLevel support is available 24 hours a day, seven days a week. You can also submit a ticket. You will typically receive a response within 24 hours on business days. To learn more, read on:

Knowledge base

Whether you use highlevel for dental or medical marketing, you can benefit from highlevel’s knowledge base. It offers HIPPA compliance, as well as services for local businesses and home improvement companies. However, with frequent updates, it’s easy to become overwhelmed. To solve this problem, HighLevel offers an extensive knowledge base and a responsive live chat. You can also schedule a one-on-one video call with a support representative to discuss your questions.

If you’re new to GoHighLevel, you may wonder how to use its knowledge base. If you’ve never used the program before, you can learn about it online with their help docs and 4,000+ members in a Facebook group. The chat feature is live, but you may have to wait for 20-30 minutes to get a live agent. For the more advanced users, GoHighLevel provides an online onboarding call, live chat with a support agent, and a Knowledge Base with over 170 articles.

To improve your knowledge base, make sure to include a review feature. The review and feedback feature lets you see which articles have high customer ratings and which ones aren’t. If you don’t want a certain article to be deleted, you can also mention it in your release notes. You can then mention the knowledge base in your release notes. You can also add an FAQ section to your knowledge base. It’s a good idea to include your knowledge base in your release notes.

A knowledge base is a great way to increase customer satisfaction by offering self-service answers. When you have answers to frequently asked questions, you can free up service agents and boost customer satisfaction. But it’s not as easy as it sounds. It takes some work, so make sure you put some serious effort into it. There’s no doubt that it will pay off in the long run. So go ahead and create your own knowledge base today!

Creating an intuitive knowledge base can be time-consuming and frustrating, but it will be worthwhile once you’ve mastered the process. By following the guidelines in this guide, you can build your knowledge base to look similar to the rest of your site. And if you’re writing articles for the public, make sure to use appropriate keywords, too. Lastly, keep in mind that your knowledge base should be up-to-date and always include your own personal information.

Live chat widget

HighLevel support chat widget is a powerful tool to generate leads for your business without the need to spend money on advertising. Unlike traditional live chat, it opens up a 2-way SMS conversation, so your website visitors can continue the conversation even when they leave your website. To customize the look and feel of your chat widget, you can change its icon to a different one from the FontAwesome free library. Then, copy and paste the new icon into your widget’s html code.

After creating an account with GoHighlevel, you can integrate the support chat widget into your funnels. Simply copy and paste the code from the help documentation and paste it in the body tag of your channel. The widget will automatically record calls and metrics related to them, such as leads or sales. You can then export these metrics to your custom domain. Once you’ve set up your live chat widget, you can use it in your email campaigns and landing pages as well.

If you’re looking for a live chat tool that allows you to communicate with GoHighlevel support, consider checking out their affiliate program. You can earn 40% of each monthly recurring payment for referring customers. Plus, you can earn a flat 5% commission on all of their sales for life. This is an amazing way to generate passive income online. And, the best part? You can sign up for a free trial.

Priority support

If you’re looking for an agency CRM, then GoHighLevel has the right software for you. The priority support chat feature provides instant and dedicated customer support and includes a dedicated account manager. You can also take advantage of the 24 hour SLA for support issues and get early access to beta programs. The premium version of this CRM is $300 per month and requires a minimum commitment of three months. HighLevel prioritizes your security and privacy, which is why they offer a 14-day free trial and a $997 bonus.

Integration with JustCall

If you are looking for a way to integrate your GoHighLevel support chat with JustCall, then you’ve come to the right place. This integration allows you to call and message contacts directly from GoHighLevel, without the need to integrate third-party applications. In addition, it logs outbound and inbound calls as Notes, making it easy for you to see which contacts are accessible through the service.

How to Integrate GoHighLevel Support Chat With Your Knowledge Base

gohighlevel support chat

If you’re looking for support from HighLevel, you’ve come to the right place. The Facebook group is full of helpful individuals who answer your questions. You can often find the owners of the game answering questions and the development team announcing updates. If you engage with the community and are helpful, you’ll be rewarded for it. Read on to discover a few ways to find help from the HighLevel team. You can also contact the company by email or through their live chat feature.

Live chat with a support agent

For the most part, GoHighLevel supports all major languages and can offer live chat support for more than 50 different countries. This platform offers different pricing plans depending on the amount of work you need to accomplish, but you should also understand that this platform does have some drawbacks. First and foremost, you cannot cancel your subscription as easily as some other platforms. You will need to follow certain steps and click on a text message to do so.

You can also communicate with the GoHighLevel community through the Slack channel. This way, you can ask questions or offer suggestions. The development team is always looking for new features and functionality to make the GoHighLevel platform even more useful. You can also use the ideas forum board on the website to suggest features you’d like to see added. This way, your feedback can help the software continue to improve and offer more value to your business.

Apart from providing live chat support, GoHighLevel offers basic API access for its customers. APIs connect various software systems, including GoHighLevel. They also enable you to do A/B testing, or analyze which landing page performs better. By utilizing the GoHighLevel service, you can determine which landing page, home page, and form completion generates more conversions. It also has webhooks for sending collected data to other reporting tools.

HighLevel uses Twilio to enable text messaging and calling features. To integrate with Twilio, all you need to do is log in to your HighLevel account. You can even add your team members’ Twilio accounts. Once you’ve done this, you’ll be able to search for them locally with ease. The Twilio platform also has a Google My Service feature that pulls data from your client’s Google My Service listing.

Knowledge base

If you want to increase your customer support efficiency, then integrating live chat with your knowledge base is a smart move. Whenever a customer opens a new chat, they will be presented with articles from your knowledge base. Self-service is often preferred by customers, as it reduces the burden on service agents. Furthermore, customers are likely to have better experience if they can solve their issues themselves. The following tips will help you set up your knowledge base for better customer support efficiency.

There are three ways to get a better understanding of the product. First, visit the Knowledge Base. This knowledge base includes over 170 articles and is updated on a regular basis. This helps you find answers to any of your questions quickly. The knowledge base will also help you manage your support tickets. Besides the Knowledge Base, you can also visit their Facebook community to find answers to your questions. GoHighLevel has thousands of members, so you will be able to find a lot of useful information there.

Secondly, create an intuitive knowledge base. Knowledge bases are designed to be user-friendly and easy to navigate. You should begin by defining categories and sections. Categories are the top-level units of the knowledge base, representing logical subdivisions of the content. Use categories and sections to guide users to content. Make sure each category clearly states what kind of information it is. Keeping these guidelines in mind, you will have an easier time addressing customer questions.

Thirdly, Go HighLevel supports phone and email support. Additionally, it offers basic API access to other software. This is known as A/B testing. Using this feature, you can compare different versions of your landing page, home page, form completion, and other relevant data. By tracking your leads, you will know how to follow up with them and stabilize your relationships. You can also use the Go HighLevel feature to track the conversion rate of each of your landing pages.

Integration with JustCall

If you’re looking for a way to integrate your support chat with your business phone system, GoHighLevel offers an integration with JustCall. With this integration, you can message or call contacts directly from GoHighLevel. Outbound calls and inbound calls are recorded as notes in the app. You can also export these records to a custom domain. GoHighlevel’s live chat widget works with your email campaigns, landing pages, and other marketing channels.


If you are a business owner, you probably want a customer support system that is mobile-friendly. HighLevel does that. The service also integrates with third-party applications such as Twilio, which lets users text and call each other. If you want to customize your customer support experience, you can set up separate pages for mobile and desktop modes. You can even hide portions of the site for mobile devices.

One of the main benefits of GoHighLevel is its mobile-friendliness. Because it works across different platforms and devices, you can access it from anywhere. You can even manage your accounts and track leads on the go. You can also see the data insights, thanks to a responsive design that looks good on any device. It is also available on Facebook and has a private group for GoHighLevel customers. You can even try it free for 14 days with a 30-day credit card.


Considering the numerous advantages of GoHighLevel, you might wonder about its pricing. The price is reasonably affordable until your list grows to a certain level. After that, it costs as much as competing marketing software. In addition, the price of GoHighLevel isn’t that high, so you can start using it right away. You can also get a 14-day free trial. In addition, it replaces many tools, including pre-built funnel templates, website templates, campaigns, automations, and more. You can also white-label GoHighLevel’s mobile app, which is available for iOS and Android users.

GoHighLevel also offers powerful reputation management tools that help businesses monitor customer reviews and comments online. The service includes a 14-day free trial, and its chat widget can help close sales. Other companies charge upwards of $97 a month to offer such a feature. However, it’s worth a look. GoHighLevel is the perfect platform for those who are looking to build a brand that will get noticed by customers.

The pricing for the GoHighLevel support chat is based on the amount of time that you spend with a live representative, but you can try it for 14 days for free. Then, you can decide if you want to sign up for a paid subscription or purchase a 14-day free trial. Once you decide which option is best for your business, the cost of GoHighLevel support chat is reasonable. You can also make a trial request for extended support.

In addition to being affordable, GoHighLevel supports the entire sales process. The company also has an integrated marketing platform that unifies all tools under one umbrella. You can manage leads, contacts, and calendars, and even connect with different prospects. You’ll be able to track and organize your leads and stabilize your relationships with your customers. In addition to the cost of GoHighLevel support chat, you can also find a live onboarding call for new customers.



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